FAQ

FREQUENTLY ASKED QUESTIONS

WHO WE ARE

DeepNet Solutions is a worldwide provider into Web Hosting, Virtual Servers, Dedicated Servers and SaaS (Software As A Service) provider. DeepNet Solutions is a brand under Gestion DBI, an IT Consulting and Hosting provider in Montreal, Canada. You can find more information at www.gestiondbi.com.

Our mission is to provide virtualization solutions at highly competitive price.



HOW TO CONTACT US

If you are experiencing difficulties with your services, please refer to the “Knowledge Base” page.
For any other questions or comments, please use on of the following address:

-Sales: sales[at]gestiondbi.com
-Billing: billing[at]gestiondbi.com
-Support: support[at]gestiondbi.com
-Abuse: abuseteam[at]gestiondbi.com
-Via Toll-Free number: +1-877-204-GDBI (4324)


Business Hours
Sales: Monday - Friday 9am to 5pm
Support: 24 hours, 7 days
Abuse: 24 hours, 7 days

Based on the GMT-5 timezone (Eastern time)



OUR LOCATIONS

With these tools, you can diagnose an internet connection or make international peering tests.
You will be able to: download speed test, traceroute, ping, MTR etc.

COUNTRY CITY AVAILABLE PRODUCTS LINK
Canada Montreal OpenVZ VPS and LowEndSpirit NAT VPS DIRECT LINK
USA (East Cost) New Jersey OpenVZ VPS, LowEndSpirit NAT VPS and Shared Hosting DIRECT LINK
USA (East Cost) Miami OpenVZ VPS DIRECT LINK
USA (East Coast) Atlanta OpenVZ VPS DIRECT LINK
USA (West Coast) Los Angeles OpenVZ VPS, KVM VPS, LowEndSpirit NAT VPS and Shared Hosting DIRECT LINK
The Netherlands Amsterdam OpenVZ VPS DIRECT LINK
United Kingdom London OpenVZ VPS DIRECT LINK
South Africa Johannesburg LowEndSpirit NAT VPS DIRECT LINK
Germany Falkenstein LowEndSpirit NAT VPS DIRECT LINK

LEGAL STUFF